Frequently Asked Questions

Auto Repair Questions, Answered

Everything Tri-Cities drivers ask us about warranty coverage, booking, inspections, tires, and EV service — answered straight, the same way we'd answer at the counter.

NAPA AUTOPRO Certified
3yr / 60,000 km Warranty
Authorized Goodyear Dealer
NexDrive EV Certified
General

Visits, Warranty & Inspections

We recommend booking ahead — online or by phone at 604-939-8341 — so we can have the right technician and parts ready for you. If something urgent comes up, call us and we'll do our best to fit you in.
Qualifying parts and labour are backed by the NAPA Peace of Mind Warranty — 3 years / 60,000 km, honoured at thousands of NAPA AUTOPRO locations across Canada and the US. Qualifying newer vehicles may also be eligible for the NAPA 10-year / 400,000 km extended coverage on critical engine and driveline failures. Full warranty details →
Yes — domestic and import, gas and diesel. We're also a NAPA NexDrive certified EV & Hybrid Service Centre, so electric and hybrid vehicles are welcome too.
No. In Canada you're free to have scheduled maintenance performed at the certified shop of your choice. We follow manufacturer service schedules and document everything, so your new-car warranty stays intact.
A photo-documented inspection report included with maintenance packages, diagnostics, brake and suspension service, tire changeovers, and every EV pre-purchase inspection. You see exactly what our technicians see — no guesswork, and no pressure to authorize anything unexpected. See how it works →
Monday to Friday 8am–5pm and Saturday 8am–4pm. Closed Sundays.
Tires, EV & Fleet

Specialty Services

Yes — we're an authorized Goodyear dealer offering all-season, all-weather, winter, performance, and light truck/SUV tires, plus EV-rated tires. Installation, balancing, TPMS service, and computerized alignment are all done in-house. Shop Goodyear tires →
Yes. Our shop is a NAPA NexDrive certified EV & Hybrid Service Centre with technicians trained in high-voltage systems, battery diagnostics, charging systems, and Tesla service. Visit the EV Service Centre →
Qualifying NAPA services include 24-hour roadside assistance — towing, dead batteries, lockouts, and fuel delivery — available across Canada and the United States. Roadside details →
Yes — we service local business fleets including tradespeople, delivery vehicles, and mixed gas/EV fleets, with priority scheduling and digital inspection reports. Fleet services →

Still Have a Question?

Call us, send a message, or book online — we'll give you a straight answer, the same as we would at the counter.

Contact Us Book Online 604-939-8341